Skiers, snowboarders complain of refund headaches with Vail Resorts

By WNews 1 Min Read

The snow was fresh when Trevor Purvis suited up for a day on the slopes of Whistler’s Blackcomb peak, about 100 kilometres north of Vancouver. 

The 39-year-old snowboarder was an experienced rider and a season pass holder, ready to catch some air with friends in January 2021. But on an early descent down the iconic mountain on Jan. 2, the leading edge of his board got caught in the snow. Purvis lost control — and rammed right into a tree.

“I didn’t actually feel pain at first,” the Vancouverite remembers.

“My first thought was, ‘I’m probably not going to do much more

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