When Amir Rahim was planning to open a second location of his Ottawa restaurant and coffee shop Grounded Kitchen, he decided to finally take the plunge on an idea he’d had for a while: incorporating automation.
Rahim said he sees automation as a way to address staff shortages that have been plaguing the food service industry for years, and have only been heightened since the pandemic.
“Anything that can be automated without compromising quality, service and personality, I think we should look at. We’re in a day and age where automating certain things are accessible and doable,” he said, adding it cost him
