Annie Jensen’s two-year-old son Louis has been on a wait-list for almost his entire life. The toddler’s application for a Nexus card has been pending for nearly 24 months, double the amount of time the federal government says applicants should be waiting.
Jensen is a dual citizen of the United States and Canada and frequently makes the trek from Vancouver to Blaine, Wash., to visit her parents. Her family has long taken advantage of the Nexus trusted-traveller program — which allows pre-approved travellers to pass through separate, faster lines when travelling to and from the United States.
But since submitting her son’s application in July
