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Sunwing passengers still awaiting compensation more than a year after vacation flight disruptions

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The trip to the Dominican Republic with her late husband’s ashes was meant to be a memorial of their sunny winter vacations. Instead, it soon turned into an ordeal for Michelle Johnston when Sunwing disrupted her travel in December 2022. 

“What started out as a vacation to relax me and bring good memories turned into an absolute nightmare,” the Saskatoon resident said.

Johnston was among hundreds of Canadians stranded overseas when Sunwing cancelled 67 flights between Dec. 15 and 31 in 2022. More than a year later, she and more than two dozen passengers across Canada whom CBC spoke with are still waiting compensation for out-of-pocket expenses. 

Michelle Johnston

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