Hamilton is experiencing a ransomware attack, which has had sweeping impacts on city services for over a week.
City manager Marnie Cluckie named the nature of the cyber attack for the first time during a virtual call Monday afternoon, alongside Mayor Andrea Horwath. The call was the city’s first media conference since the breach began on Feb. 25.
The incident has shut down almost all city phone lines, paralyzed city council and impacted dozens of services including the bus schedule app, library WiFi and permit applications.
The city hasn’t provided a timeline for when the situation will be resolved.
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“It’s impossible to know how long it will take us to get fully up and