Ontario's accessibility legislation is failing. Advocates say lack of enforcement, complaints process to blame

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CBC Toronto is breaking down accessibility in Ontario in four stories: the progress made so far, how legislation is enforced, what accessibility looks like in cities, zooming in on Toronto, and if the province can reach its 2025 goal.

In her years of advocating for people with disabilities, Alex Wilding says complaints to the province about organizations failing to comply with its accessibility law have gone nowhere. 

The Accessibility for Ontarians with Disabilities Act (AODA) was meant to remove barriers for those with disabilities to ensure their full participation in society. But the Peterborough community advocate says there’s no clear guidance on what recourse citizens have when organizations don’t comply.

“It looks nice on paper. It

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Reading: Ontario's accessibility legislation is failing. Advocates say lack of enforcement, complaints process to blame

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