Hidden cameras capture deceptive tactics used to sell overpriced HVAC contracts

By WNews 1 Min Read

A joint CBC Marketplace/Go Public investigation using hidden cameras is exposing the deceitful tactics being used to trick consumers into overpriced long-term rental contracts for new heating and cooling equipment — and more.

A Marketplace producer went undercover, posing as a homeowner, to test what is behind the flood of complaints coming in from across the country, despite government attempts to fix the problem. 

Watch Marketplace tonight at 8 p.m. (8:30 NT) on CBC-TV and CBC Gem.

Legal experts say what was uncovered is typical of the way some HVAC rental companies work, costing homeowners far more than the equipment

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