It wasn’t the Christmas gift Karim Guirguis was hoping for. On Dec. 27, the Ajax, Ont., man woke up to a surprise bill from Enbridge Gas for more than $1,600.
The notice told him his billing for the previous eight months had been inaccurate. Enbridge had not checked his gas meter since April, and had instead been relying on estimates. It turns out, those estimates were way off — a discrepancy that landed Guirguis facing what he calls a “whopping bill.”
Guirguis is part of a growing number of Ontarians facing frustrations — or even financial hardship — over infrequent meter readings, and inaccurate estimates by
