It’s been four weeks since Carl Zhou first tried to withdraw his deposits and winnings on the Ontario Lottery and Gaming Corporation sports betting platform, Proline, he says.
Since signing up during a promotion in November, the Mississauga resident says he’s made successful bets on college basketball, hockey and football games. But despite submitting all the necessary paperwork and multiple chats with customer service, he says he isn’t any closer to receiving his money.
“I’m a little bit disappointed at the lack of response that I’ve been getting,” said Zhou, adding he’s on competing platforms and hasn’t run into similar problems there.
“Usually … if
