An animation gif shows physicians Eugenie Phan and Christa Sinclair Mills, and occupational therapist Leslie Coulter, visiting patients of House Calls in Toronto on Jan. 21. (Evan Mitsui/CBC, Cole Burston/AFP/Getty Images)
Patients of family physician Eugenie Phan don’t go to her office. Instead, she visits them — in their homes. Phan works at House Calls, one of Canada’s largest home-based primary care programs with 536 patients last year.
It’s a collaborative model of care for seniors started by the program’s clinical director, Mark Nowaczynski, about 14 years ago in Toronto.
Today, the team of nine primary care providers include seven physicians and two
