Where did things go wrong with Canada's COVID Alert app?

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In the summer of 2020, Prime Minister Justin Trudeau touted the new COVID Alert notification app as a tech-forward tool to help trace and slow the spread of the coronavirus.

Nearly two years later, uptake has plateaued, and questions remain about whether the roughly $21 million spent to develop and promote the app was worth it.

“I don’t think the COVID Alert app made much of a difference in our fight against COVID,” Peter Loewen, director of the Munk School of Global Affairs and Public Policy at the University of Toronto, told CBC’s Cost of Living.

“That doesn’t mean that it was a

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