In the middle of the pandemic, Samuel Obadero was in desperate need of a loan to keep the doors open at his photography studio in downtown Calgary.
The Calgary entrepreneur went to the bank, but found the process difficult to understand and navigate. Having immigrated to Canada a few years earlier from Nigeria, he didn’t have all the paperwork the bank wanted, and he wasn’t familiar with a lot of the terminology in its forms.
His questions would go unanswered. And when he tried to asked for help, Obadero says he felt like he was met by a brick wall.
In the end, he gave up
