Immigration, Refugees and Citizenship Canada (IRCC) is investigating claims of systemic racism at two of its offices, says the union representing its employees.
Meanwhile, the department has hired an outside company, Charron Human Resources, to conduct a workplace audit at IRCC’s call centre in Montreal — the department’s only Canadian call centre — where employees have been working to fulfil the federal government’s commitment to bring in 40,000 refugees from Afghanistan.
The Canada Employment and Immigration Union (CEIU) — which represents employees at IRCC, Service Canada, Employment and Social Development Canada (ESDC), and the Immigration and Refugee Board (IRB) — says the IRCC’s internal racism probes stem from complaints filed by
