Librarians have always known their work is about people, as much as it’s about books. But as patrons to downtown branches change to include more people with complex mental health and addiction issues, some librarians say they need new skills and better help.
This week, the public library in London, Ont., said it would be hiring a full-time addiction and mental health specialist from the Canadian Mental Health Association to its staff, a step other libraries in bigger urban centres have also taken.
“Many members of our community, in London, are struggling. And there are inadequate supports for the community, and this leaves the
