Alberta tourist towns struggle with staff shortages as restrictions ease

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Even with COVID-19 restrictions easing in Alberta and abroad, the province’s tourist towns are struggling to attract international workers. 

The Job Resource Centre, which operates in Banff and Canmore, is putting up postings and “getting zero response,” said its director, Michel Dufresne. 

Prior to March 2020, on a good day the job centre might see 50 to 100 clients, Dufresne said. But now a good day is about 10 people.  

Hotel, retail, restaurant, sightseeing and ski resorts in towns like Banff and Canmore rely heavily on foreign workers, he said, and pre-pandemic they made up nearly half their workforce. 

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