When Ce Johnston of Waterloo, Ont., picked up a void cheque at her local RBC Royal Bank in November 2022, she never imagined it would be the start of a process that took months for her to recover about $13,000 from her clients.
Johnston, who owns the business Ce Food Experience, said a bank teller gave her a void cheque with someone else’s account number on it, something she only learned after giving that account information to clients for them to pay advance costs on large orders.
Johnston says she’s constantly mistaken for other Black women and believes that was also behind the wrong account number on the void cheque. RBC
