Threatened at knife point, wages clawed back: Uber drivers decry working conditions after high-profile assault

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Jackie Smith delivered food for Uber Eats nearly full time for three years, until the night when he was threatened at knife point.

The 29-year-old, who immigrated to Canada five years ago, was struggling to find parking in downtown Vancouver and sent the customer a text message asking if he could come down to the street to pick up his order. When the customer arrived, he brandished a knife in Smith’s face, saying he would use it next time he didn’t deliver his food directly to his unit. 

“I was in shock. I didn’t know what to say. I gave him the food, and I said, ‘I’m sorry,'” said

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