Some customers who’ve bought vehicles from an Ottawa used-car dealership say they feel the company was “dishonest” with them after discovering multiple safety concerns with their vehicles.
Now they, and an automobile protection expert, are warning others of the potential lack of safety oversight on dealerships in Ontario.
“I felt like he sold me a piece of garbage,” said customer Sydney Blanchard.
Customers said they opted to buy from a dealership that sells what’s known as “safetied” vehicles as opposed to private listings, believing they follow higher standards.
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A safety standards inspection and certificate — casually called “safetied” — is required by law in