An Ottawa Valley man says he’s been left confused and frustrated after buying tickets for a Flair Airlines flight that didn’t exist and having to fight for months to get a refund.
Jamie Christensen, who lives in Arnprior, Ont., bought two direct tickets from the ultra low-cost carrier back in March for a May trip for himself and his wife. The return flights from Ottawa to Fort Lauderdale cost him $600.
A day before their scheduled take-off, he received the usual email inviting him to check in. Christensen said when he went to do so, he got an error message.
“It assured us on the email and on the website that if
