Shoppers upset over lack of cashiers as self-checkout use soars

By WNews 1 Min Read

Linda Hause says a recent shopping trip to her local Walmart in Edmonton was a painful experience.

Hause, who suffers from multiple sclerosis, says sometimes her Walmart has no cashier lanes open, requiring her to get assistance at self-checkout. But she says that on this occasion, the self-checkout attendant declined to help.

“They didn’t seem to understand that I had a disability,” said Hause, who was driving a mobility scooter at the time. “I felt that maybe they thought that I was just being lazy.”

Determined to finish her shop, Hause says she climbed out of her scooter to scan her 40 items — and

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