His gift card was drained of funds. Getting the money back was a logistical nightmare

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As the holiday season begins, a Montreal man is warning shoppers to be cautious about buying gift cards from a third-party retailer.

Rex Miller bought a $500 Home Depot gift card from a Super C grocery store in Brossard, Que., a few months ago.

He made two purchases and had a remaining balance of $210.58. But when he tried to use the card again a few weeks later, the cashier told him it was empty.

“I did not use this gift card, nor did I lend it to anyone,” said Miller, who had kept the card in a drawer at home in between purchases.

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Reading: His gift card was drained of funds. Getting the money back was a logistical nightmare

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