SmileDirectClub is shutting down just months after the struggling teeth-straightening company filed for bankruptcy protection.
In a Friday announcement, the U.S.-based company that was operating in multiple countries, including Canada, said it had made an “incredibly difficult decision to wind down its global operations, effective immediately.”
That leaves existing customers in limbo. SmileDirectClub’s aligner treatment through its telehealth platform is no longer available, the Nashville, Tenn., company said while urging consumers to consult their local dentists for further treatment.
Customer care support for the company has also ceased. Customer orders that haven’t shipped yet have been cancelled and “Lifetime Smile Guarantee” no longer exists, the